Service

 

 

CUSTOMER SUPPORT

Circuit Automation offers a essay writer diverse, yet comprehensive range of services geared specifically for the needs of PCB manufacturers. Circuit Automation does not just sell equipment; we KNOW our products and how to apply them in an industrial application. Our laser-like focus on soldermask application and processing enables our technical staff to quickly diagnose and trouble shoot problems. A global team of experts is on hand to address any issue which may arise, and which requires a quick resolution to get the do my homework for me most from Circuit Automation’s products while minimizing any potential downtime.

 

GLOBAL SERVICES

Circuit Automation’s customer support program features a full edit my paper range of available services to support even your most demanding challenges:

 

California Technical Center

First-rate support is only a phone call away. Experts answer questions and solve problems fast.

With many service phone calls, we quickly diagnose and solve problems via phone or email support.   If a site visit is required, we will make sure that the local Engineer write my paper arrives at your facility with a pre-determined problem analysis and any parts required.

Remote Internet Service

Some of our models are equipped with pathways to the internet. By using highly effective remote support tools, CAI’s engineers can perform system diagnostics, analyze information and guide your technical personnel through the process of effective problem resolution by remote.

On-Site Service

Expert Technical Service Engineers and technicians attend to all aspects of system performance on-site at, your facility. This includes installations, preventive write my paper now maintenance, and hardware or software issues as well as applications support.

Audits and consulting are also available to help you get the most from your solution, including methodical assessment of your equipment and process to help fine-tune performance.

Applications Service and Customer Training

Our Engineers are thoroughly trained in all of the most advanced aspects of our solutions. They bring unmatched skills to your facility and experience from Circuit Automation’s presence in PCB manufacturing facilities worldwide to handle even the most difficult technology challenges.

CAI offers professional training at our local facilities or your site. Initial training of your team is an integral part of each new system installation. Additional advanced courses are also available. All Circuit Automation’s application specialists are fully knowledgeable and have many years of field experience to help you maximize your process.

Preventive Maintenance

An effective preventative maintenance and calibration program ensures that equipment that works the way it should and optimizes quality. A preventative maintenance program can also save time and money by reducing unscheduled downtime and unexpected major repairs. Use these checklists – in conjunction with the sample preventative maintenance and calibration procedures provided in the Operation manuals.

New software version releases and Engineering Change Orders (ECOs) are offered during PM’s. This allows current customers to update and upgrade machines. These enhancements bring you increased functionality and reliability to older generation equipment.

Parts Distribution

Circuit Automation maintains extensive parts inventory at our Southern California factory, enabling fast response when a part is needed. Our Distributors world-wide maintain spares in critical locations in Europe and Asia

Technical Management

Our technical experts analyze system performance in production including tracking up-time percentages, reliability figures, parts consumption and more. They are a critical liaison between our R&D groups and customers for enhancing our current products and developing the next generation.